Delivery Charges:
- Delivery is free when you spend HK$400* or more.
- Delivery Fee for purchase below HK$400 => HK$100.
* HK$600 for Shek'O, Big Wave Bay, Ma Wan, Mui Wo, Cheung Chau.
* HK$800 for Peng Chau, Lamma Islands (Yung Shue Wan only)
Delivery Service:
- Available for Hong Kong Island, Kowloon, New Territories, Tung Chung, Ma Wan, Discovery Bay, South Lantau and Outlying Islands;
- For Lamma Island; we deliver to ferries only (minimum order HK$800 - see below for details);
- For Peng Chau & Cheung Chau Islands; we deliver to ferries only
- For South Lantau; we deliver to Mui Wo ferries only
- For International Delivery, please contact us for quotation (email contact at bottom of page).
* 1 Big Box contains on average +/- HK$1,000 worth of purchase.
Delivery Schedule: (for reference only, subject to final confirmation)
Everyday for Most Common Areas in: (from 10am to 6pm; except Sundays and Public Holidays) - Hong Kong Island |
Lead Time: Lead time 2 days.
|
Mon, Wed and Sat for More Remote Areas: - The Peak - Shek’O / Big Wav Bay (HK$600) - Pat Heung, Sha Tau Kok (Saturday only) |
Cut-off Time: (if any Public Holiday in between, expect next delivery day) - Monday (cut-off time previous Friday at 23:59) - Wednesday (cut-off time previous Monday at 23:59) - Saturday (cut-off time previous Thursday at 23:59) |
Every Wednesday & Friday on Lautau Island: - Discovery Bay - Tung Chung, - Hong Kong International Airport - Ma Wan Park Island (Friday Only - Minimum order HK$600) |
Cut-off Time: - Wednesday (cut-off time previous Monday at 23:59) - Friday (cut-off time previous Wednesday at 23:59) |
Night Delivery between 18:00 to 20:00: (on request only, subject to final confirmation)
- Hong Kong Island: Every Thursday (order cut-off time on previous Tuesday at 23:59)
- Kowloon Island : Every Tuesday and Thursday (order cut-off time on previous Sunday at 23:59 and Tuesday at 23:59)
- New Territories : Every Wednesday (order cut-off time on previous Monday at 23:59)
Remarks:
- All goods will be delivered as scheduled and to the best of our ability.
- Delivery Change Requests; to be made by email/phone the day before (<5pm) the initial delivery day or Saturday (<11am) for Mondays deliveries.
- Delivery vehicle must be able to access and park legally within 50 meters of the delivering address without any stairway(s) (if any contact us).
- Delivery is free up to 4th floor/level for places without lift; above charges would occur (see details "Terms & Conditions" > "Orders & Deliveries").
- If no-one's home during scheduled delivery time, we reserve the right to leave the box(es) in front of the customer's door at his own responsability.
- An additional delivery fee would occur in case of re-delivery or express delivery (HK$100).
- All deliveries including alcohol must be received by a person aged 18 or above.
- We reserve the right to charge an additional fee for very heavy deliveries especially walk-up building (contact us for details).
- Delivery will be suspended when Typhoon Signal No.8 or Black Rain Warning Signal is hoisted.
- We reserve the right to cancel and refund any order; i.e. orders with waters / milks only.
- Order below our min.HK$400 is subjected to a delivery fee HK$100.
- We reserve the right to cancel orders based on Water only/mainly..
- Order cancellation, a cancellation fee of HK$100 will be charged if the order has already been picked and packed as well as delivered.
For enquiry and special delivery arrangement, please email us on team@mordicus.hk
For more information please read our “Terms & Conditions“.